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flu360 Customer Service

Our Customer Service hours are Monday through Friday, 9:00 AM to 6:30 PM EDT/EST. Customer Service offices are closed during major US holidays.
Please submit the form below and a customer service representative will respond within one business day.
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Reporting & Product Queries

Adverse Event Reporting

To inform us of an adverse event, contact us immediately 24 hours a day, 7 days a week. Select Option 1 in the phone menu.
Call: (855) 358-8966 - Option 1 after the toll free number

Medical Communications

Medical Communications is available Monday through Friday, 9:00 AM to 6:30 PM EDT/EST. Medical Communications offices are closed during major US holidays.
Visit: https://medinfo.seqirus.com for additional inquiries
Call: (855) 358-8966 - Option 1 after the toll free number